Trax Shuttle Services — Coach hire and minibus rental in Lisbon
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Ratings & reviews for minibus and coach hireQuotes sent: 1950Member since: 15-02-2016
4.9
61
reviews
"The booking process was clear and easy. Our driver, Carlos, communicated with us, was on time, and very kind and funny during the drive. The bus was clean and modern. Our group really enjoyed the transportation service and was comfortable during the trip. Thank you so much!
Thank you for getting our guests to and from our wedding safely! Everything was great and we loved the fun facts you shared as part of our “tour”"
Driver bus (4.9/5)
Driving
Punctual
Attitude
Professional
Ambience
Company (4.9/5)
Communication
Clarity
Assigned Vehicle
Assigned Driver
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About Trax Shuttle Services
Bus / Minibus With Driver Rental Company from Portugal
Azinhaga da Aroeira, 1 Tras das Eiras, Moledo, Lourinhã Lisbon DistrictPhone: 914316519http://www.traxtransportes.pt
SERVICES AVAILABLE:
Airport Transfers
Meet and Greet
Point to point
Local and National Tours
Adventure Travel
Buses
Transfers
Sports meetings
Conference Shuttles
School Shuttles
Chauffeur drive
Car/van rental
and much more
Reference’s on these services available on request.
TRAX SHUTTLE SERVICE is an owner managed company with years of experience at your fingertips.
TRAX SHUTTLE SERVICE is fully insured and all the vehicles used are fully roadworthy.
Drivers and Vehicles have the accreditation required from the Department Of Transport (PDrP) YOUR SAFETY IS OUR CONCERN. We adhere to the traffic laws and keep to the speed limit. We provide passenger and public liability insurance to our clients.
We assist with your luggage and treat you as a professional.
Receive minibus rental offers. Compare, and book the best option for your trip.
Receive minibus rental offers. Compare, and book the best option for your trip.
Ratings and review for minibus and coach hire with
Alquiler de autobus desde Eurostars Lisboa Parque, Largo de Andaluz, Lisboa, Portugal, 2025-03-29 09:00:00+00:00, 12 Persona
29/03/2025 Rating by JACINTA del Campo Molina from Spain, review by RentautobusTodo superagradable
Pasamos un dia fantástico y el chofer, Paulo, se adapto muy bien a nuestras necesidades.
Un lujazo de dia!! Un diez en todo
Bus hire started from Parque Eduardo VII, Lisbon, Portugal, 2024-07-28 13:00:00+00:00, 22 Person
30/07/2024 Rating by Francesco Moro from Portugal, review by Rentautobus Everything was absolutely perfect.
Reply by Trax Shuttle ServicesAug. 19, 2024, 4:48 p.m.
Thank you for your kind words, I wish I could have done better but it was madness with the traffic on the day. Congratulations once again, you make a lovely married couple.
Bus hire started from R. Latino Coelho 1, 1050-234 Lisboa, Portugal, 2024-06-26 17:00:00+00:00, 60 Person
6/07/2024 Rating by Karina Hanna from Hungary, review by RentautobusThe booking process was clear and easy. Our driver, Carlos, communicated with us, was on time, and very kind and funny during the drive. The bus was clean and modern. Our group really enjoyed the transportation service and was comfortable during the trip. Thank you so much! Thank you for getting our guests to and from our wedding safely! Everything was great and we loved the fun facts you shared as part of our “tour”
Reply by Trax Shuttle ServicesAug. 19, 2024, 4:51 p.m.
Thank you for your kind words, it was an absolute pleasure having you and your guests onboard with us.
Kindest regards,
Carlos
Bus hire started from Lisbon, Portugal (center), 2024-06-10 15:00:00+00:00, 70 Person
23/06/2024 Rating by Olivia Munson from Germany, review by Rentautobus Carlos was very professional, very punctual, and an excellent communicator. Thank you so much!
Reply by Trax Shuttle ServicesJune 23, 2024, 5:07 p.m.
Thank you for this, a huge Congratulations once again. All the very best for you both.
Regards,
Carlos
Bus hire started from 4930 Valença, Portugal, 2023-08-03 12:00:00+00:00, 16 Person
17/08/2023 Rating by Ruth Mercado from United States, review by RentautobusCarlos was great--he worked with our budget, he arrived on time and got us from Valenca to Fatima and then to Lisbon safely. My only concerns were:
-in Lisbon, he ended up hitting a car and denting it somewhat on the side. It turned out the car belonged to the person who was checking us into our lodgings. Apparently, he didn't want to accept responsibility for the damage caused. This was a bit disconcerting.
-When we asked if he would take us to the Univ after dropping people off at the lodgings, even though we had a couple of hours left in the allotted time, he did not facilitate this... speaking of extra km charges, charges increasing in the city vs hwy... basically not being particularly helpful. In the end we decided against it.
Other than that, no complaints.
Reply by Trax Shuttle ServicesOct. 6, 2023, 3:15 p.m.
Thank you for your review it’s always appreciated.
As I drove myself I can explain that the car that was damaged was parked on a pedestrian crossing which is illegal and gave no space for a Bus to make the turn without causing damage. Regardless of what happened I obviously could not fix the car on the spot, she has my details and the insurance will have to sort it out.
I also did not facilitate the trip to the University as it was across Lisbon on an evening with Millions of people (the Pope was in Town and with its narrow streets) and I would have had to charge you as it was not part of the itinerary originally requested and I suggested an Uber rather as it would have been far cheaper for us both as there were 2 of you in a 27 Seater Coach.
I am glad you enjoyed the rest and please do visit Portugal again.
Bus hire started from Lisbon, Portugal, 2023-08-07 06:30:00+00:00, 18 Person
14/08/2023 Rating by Cristina Ochoa Leon from Hong Kong, review by RentautobusThe communication was smooth all the way through! Carlos was very flexible and easygoing. Thank you!
Reply by Trax Shuttle ServicesOct. 4, 2023, 1:52 p.m.
Thank you for your review. Your group was so awesome, we still have a Hong Kong wristband on the bus you had, the drivers like it. Hope to see you again.
Bus hire started from Humberto Delgado Airport, 1700-008 Lisboa, Portugal, 2023-06-22 14:00:00+00:00, 26 Person
6/07/2023 Rating by Jitu Rupalia from United Kingdom, review by RentautobusNo ac
No fan
Radio not working so couldn't connect our music
Reply by Trax Shuttle ServicesOct. 4, 2023, 1:55 p.m.
Thank you for your review, it’s always great to get feedback. We have many vehicles with and without certain requirements. It’s important to make sure you are getting the options you want when making a reservation as full vehicle descriptions and pictures are provided.
Hopefully we can get you in something a little more to your specifications next time.
Thank you for visiting Portugal.
Bus hire started from R. da Palma 308, 1100-394 Lisboa, Portugal, 2023-06-17 09:45:00+00:00, 10 Person
23/06/2023 Rating by Nicholas Brandford from United Kingdom, review by Rentautobus
Reply by Trax Shuttle ServicesOct. 6, 2023, 3:16 p.m.
Thank you for using our services, hope to see you in Portugal again soon.
Bus hire started from R. Júlio César Machado 7, 1250-135 Lisboa, Portugal, 2023-04-01 10:00:00+00:00, 23 Person
6/04/2023 Rating by Gavin Walsh from Ireland, review by RentautobusVery easy to do everything, recommend
Reply by Trax Shuttle ServicesOct. 6, 2023, 3:18 p.m.
Thank you for using our services, hope to see you in Portugal again soon.
Bus hire started from Lisbon, Portugal, 2022-12-27 08:00:00+00:00, 20 Person
6/01/2023 Rating by Madhu Hegde from United States, review by Rentautobuseasy, convenient and great experience overall
Reply by Trax Shuttle ServicesOct. 6, 2023, 3:18 p.m.
Thank you for using our services, hope to see you in Portugal again soon.
Dear Carlos,
Extra Costs (toll, parking etc.)
Are there any extra costs? Do you mind providing the approximate amount?
A
No extra fees, tolls for the routes you requested are included. Parking fees are not envisaged for the areas you wish to visit.
How is the bus service paid?
Q
How do we settle the payment, Cash or Credit Card?
A
Payment would need to be transferred beforehand and clear in our account or the vehicle would not leave the depot.
Can the bus be postponed due to bad weather?
Q
Bad Weather
Is it possible to postpone the booking to the next day in case of bad weather?
A
If we have availability yes, if not sorry it is not refundable
Are the coach and the driver included in the rental price?
Q
Can i also confirm that this price is for a driver and not just hire of the vehicle.
Nina
A
Good Day Nina,
The price is for vehicle plus driver.
Any other questions please do not hesitate to inquire again.
Kindest regards,
Trax Shuttle Services
The driver of coach speaks English?
Q
Hello Carlos,
Will the driver be able to speak English?
A
Hi there,
The driver will be myself as I speak English fluently.
Regards,
Carlos
Can the bus chauffeur guide us?
Q
Will the driver be able to take us to Sintra and then to other places of interest like an adviser or guide?
Jan
A
I have knowledge of the area but am not a guide, the rate is for transport but if you want a specialist guide the rate per day is EUR150 for the guide
only. I can give you a basic break down and know of some excellent spots in this area.
The coach has air conditioning?
Q
Your vehicle does not show to have air conditioning.
Patti
A
Hi there,
You are sort of correct, although it does not have a conventional aircon it does has a water/air cooled system which stabilizes the temperature in the Minivan to an acceptable level....
We are yet to receive a complaint and we have done trips accross Spain in the peak of summer.
Are the expenses for food and accommodation of the coach driver included in the price?
Q
Are and driver expenses (lunch-dinner-overnight) included in your price?
A
Drivers expenses is included yes.There are no hidden costs to this quote.
The bus safety system for children has some extra cost?
Q
Hello,
Yes, I understand you can provide the reglamentary security system for each child.
Does it have an extra charge? If yes, what would the price be?
Thank you in advance
María
A
No extra charge for those seats, we never charge for them.
Trax Shuttle Services
Can you eat snacks on the bus?
Q
Are we allowed to eat snacks on the bus?
A
Hi there,
Snacks are fine but it will be important that any mess be taken care of before you depart the bus please
Parking and tolls for the coach are included in the quote?
Q
Does this quote include all the parking fees and tolls? If not then how much more should we expect to pay?
Mehrin
A
Snacks are fine but it will be important that any mess be taken care of before you depart the bus please
No hidden charges.... tolls included, no parking fees applicable. Free WiFi on
Kindest regards,
Carlos
27
20
Diesel
Euro 4 (or lower)
